Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
511 Reviews
5 out of 5 stars
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Alisha Evans 16 Nov 2020
I am a repeat customer. This will be my 2nd vehicle with Quality Auto Center. Eric was great! He helped me find a good car and he helped me with negotiating with what money I had to put down. It was a great experience
5 rate
Cars.com
Jean Hall 12 Nov 2020
This place is great!! They've got amazing customer service and the people are really friendly yet very knowledgeable. Will be referring many friends over! :)
5 rate
Cars.com
Alice Barker 09 Nov 2020
Excellent sales team. Bought an audi from here 2 years ago and it has had zero mechanical issues. These people actually care about the people they sell cars to
5 rate
Cars.com
Charity Elliott 06 Nov 2020
I was pretty confused about the process of purchasing a used car, but I felt they made it easy for me. The car that we picked out was in very good condition, and I was happy with the price. The financing process was pretty smooth and easy. Overall, I am very happy with my experience and would recomm...end this place to anyone in need of a car Show more
5 rate
Cars.com
Igor Nikitchenko 05 Nov 2020
Just bought a Jaguar XE, and very happy with my experience. Peter worked with me through this process from start to finish. I didn't feel pressured into anything; Peter was extremely helpful and honest. I would absolutely recommend them to everyone!
5 rate
Google
Movses Norman 03 Nov 2020
Thorough communication throughout the entire car buying process. Couldn't have had a better experience. Everything went smoothly from choosing the right car from their many options, to getting financing for said car. The prices are very affordable, and car quality is second to none
5 rate
Cars.com
Misha Babkin 29 Oct 2020
Omar and Andy helped me out a lot with financing a car when a lot of other places turned me down. These guys are very professional and do everything in their power to help you out. Thanks again guys, you were awesome!
5 rate
Cars.com
Ethel Burns 27 Oct 2020
Great Dealership!!! The car I purchased had low mileage, was very clean, and has not given me any issues since purchase. Customer service was the best, and I felt very comfortable from the moment I walked in. Overall, it was the easiest and best purchase I’ve made. Eric was very professional and a...ttentive. Highly recommend it! Show more
5 rate
Cars.com
Scot Harrington 20 Oct 2020
I got a great price on a car I was looking for. It was 1/5 the price of similar cars that I saw on-line. The buying experience was great. All of my questions were answered with honesty and clarity. Omar is a great guy with extensive knowledge of the cars on the lot. I highly recommend Quality Auto o...f Springfield! Show more
5 rate
Google
William Walsh 19 Oct 2020
I just bought a car here and am very pleased with the dealership! I don't know much about cars but I felt like Taji was very transparent on what he knew about the car and provided all of the information openly. I purchased a 2016 Hyundai Sonata with low mileage in August of 2020 and I'm enjoying it.... I would recommend purchasing a car from them Show more
5 rate
Cars.com
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