Certified Pre-Owned

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How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

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498 Reviews
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Jermaine L. 18 Nov 2017
I had a great experience buying my car from Quality Auto Center in Springfield. Before I came in I spoke with Sue, and she answered all my questions and was able to schedule my test drive, on a day that was convenient for me. Then when I arrived, I met with Andy, and he went above and beyond showing... me all of my options. There was no pressure on purchasing the car. I felt peace of mind driving off the lot, and I will most definitely be back. I highly recommend this dealership to my friends, family, and any other potential buyers. Show more
5 rate
Cars.com
Sam Bashay Bashay Omack 08 Nov 2017
5 rate
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Preacher Steve 31 Oct 2017
It was an amazing experience ever in Quality Auto Center of Springfield! Andy was very helpful and really cared about helping me pick a car that suited my needs. Andy answered all my questions and offered a lot of great advice. It was incredible; I haven’t had such a great experience in a car dea...lership ever. I left with everything I needed thanks to Andy, and Sam, in Fiance. I’m so pleased with my decision to come to Quality Auto Center! Thank you so much, Quality Auto Center group team. Show more
5 rate
Cars.com
Sara S. 31 Oct 2017
Everyone here is super nice! Once I got out of my car I was greeted by Peter and he helped us find the perfect car! Peter was very patient with my mom and I through the whole process. It was my very first visit and I am happy I got my first car from here! The finance area was also very nice and Sam ...was super helpful. They made sure we got everything we needed for the car and more! Show more
5 rate
Cars.com
Tiffany E. 31 Oct 2017
Jimmy, was very helpful and informative. The whole experience was very smooth and no pressure. We could think on our own without being pressured. If he did that, it would've turned us off and went home to think about it some more. He was good! He wrapped the whole deal in a few hours. From showing... and finding our BMW 528, financial process with Sam then close the deal. Excellent ! ¿ Thanks Quality Auto Center Show more
5 rate
Cars.com
Steve G. 31 Oct 2017
Picked up my Maserati today. This guys are simply great! I walked in in the morning and drove out in my new Maserati 2 hours later! My salesman, Andy, was awesome as was everyone else at Quality Auto Center. It was a truly pleasant and simple experience. Knowledgeable finance staff who work hard to ...get you what you want in an efficient and friendly manner. Thank you Henry and Andy for such a great experience. Highly recommend them to everyone dudes! Show more
5 rate
Cars.com
Moe C. 31 Oct 2017
Must say that I enjoyed working at this company and Quality Auto Center will always be my family! I went from driving a Ford to now looking to purchase my first BMW.. & of course from these guys. The X6 is a beauty ¿¿. Shop with Andy, you won't be disappointed.
5 rate
Cars.com
Rudolph Bergenspiel 31 Oct 2017
I would highly recommend this dealership to all of my friends and family. I have been buying cars from them for 3 years now and counting. Their customers service is 100% satisfactory. We just came back and bought 2 more cars from them, we also got the opportunity to work with Andy, Henry & Juan . ...No matter what, they made us feel like family. Thank You Quality Auto Center!!!! From our family to yours. We will be back soon Show more
5 rate
Cars.com
Armando S 31 Oct 2017
We got the car we wanted at a GREAT price -- without the stress. Jimmy was there to help from beginning through to the end. He did a great job of making sure we understood all the options, pluses, and any cons that might be involved. He even beat a competitors' price, by $500 --- so this guy is a s...tar of the showroom. All things considered. the attention we received from Jimmy, Sam and the dealership is on top! Show more
5 rate
Google
Sara S 31 Oct 2017
Everyone here is super nice! Once I got out of my car I was greeted by Peter and he helped us find the perfect car! Peter was very patient with my mom and I through the whole process. It was my very first visit and I am happy I got my first car from here! The finance area was also very nice and Sam... was super helpful. They made sure we got everything we needed for the car and more! Show more
5 rate
Google
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(888) 298-9022
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(973) 564-0112
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