Quality Auto Center dealership customer reviews

511 Reviews

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5 star

498

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Erica W. 19 Jan 2018

Great experience! Andy is awesome, he was able to get me into the vehicle I wanted despite my not so good credit history. There was no pressure or back and forth over the price. Everything was timely. I will definitely purchase a vehicle through Andy again and I've highly recommended him to a few of... my work colleagues. Show more

5 rate

Camille B. 19 Jan 2018

The customer service by Kassandra & Peter were unparalleled. They provided a lot of patience and cooperation when dealing with me and my parents. Outstanding sales representatives with a wonderful financial team. We are very happy with our car and the inventory Quality Auto Center has is very vast a...nd diverse. The best dealerships I've been to so far. Show more

5 rate

Dave Simmons 17 Jan 2018

I purchased a 2014 BMW 750 and am very pleased with everything they have to offer. The salesman, Andy, was excellent. No nonsense and very honest. They have very nice vehicles to choose from. They took care of everything. Actually, I just stopped in to look and ended up driving my new BMW home, that... afternoon. I would recommend Quality Auto to anyone looking for a good used vehicle. Thanks for everything. Show more

5 rate

Toni V. 15 Jan 2018

Highly impressed with this dealer and the service we received. The entire staff, sales to financing was knowledgeable, courteous and eager to ensure our complete satisfaction. They have earned a loyal customer and one who will surely recommend the dealership to friends and family. Quality Auto Cente...r the best! Show more

5 rate

Fran M. 15 Jan 2018

Great experience at Quality Auto Center! Was out driving around local dealer, to find a car for myself. Stopped in at Quality Auto Center, and was approached by a very professional sales person, Andy. From the moment we established a conversation he made us feel we were at the right place. He was ve...ry helpful .He sure is an asset to the company. Andy followed us from the customer service to the loan department and until we were approved for the vehicle. Thank you Quality Auto Center for having such a wonderful person in your staff. Thank you very much! Show more

5 rate

Moe G. 15 Jan 2018

Recently purchased a Mercedes C300 from Quality Auto Center, in Springfield. The entire process was a joy! Came in and was shown the vehicle I had inquired about took it for a test drive everything went great. Then we started talking price and trade - received a great deal on both, no hassle! I will... definitely be back for my next car! Thanks Peter, Juan and Kassandra! Great job! Show more

5 rate

Edie M. 15 Jan 2018

I was lucky enough to find this gem of a used car dealer when I was looking for a new vehicle. I stepped in 1hr before closing to look at a VW Golf GTI with intention to buy and Jimmy took excellent care of me. He was very courteous and professional while also making the experience as quick and pain...less as possible. The dealership was immaculate as was the vehicle I was purchasing. It was cleaned and detailed to perfection. Also Sam, in finance, was very upfront and added no pressure to my experience. He was extremely professional and polite even though he had stayed later than he needed, to help me out! I appreciate Jimmy & Sam for taking good care of me and making this care buying experience quick and painless. Show more

5 rate

Karaline J 01 Dec 2017

This was the best car deal we could have ever made. Peter was amazing. My husband is happy and so am I. The finance manager, Sam, was on point, did not beat around the bush and we were in and out. The Sales Manager, Henry, was pleasant as well and asked sever times if we were ok. I can't express en...ough how much this process was a breeze. We are walking, 'driving', away happy customers, and I couldn't ask for more in a car sale. If you know what I mean. We got Exceptional service. So I thank you Peter for everything Show more

5 rate

Jose K 01 Dec 2017

I have had the best experience at this fine dealership. My new friend Jimmy Diaz is the best. He made the process of purchasing my Grand Cherokee as easy as it can be. His approach and attention to details and customer care is second to none. I enjoyed every step of the purchase and follow up. Jimmy... answered all my questions and I am happy with the service. If you need an excellent used car, ask for Jimmy. You will not regret it. Show more

5 rate

John Abaid 29 Nov 2017

Beautiful cars and great staff. Love my new car!!!!

5 rate

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