Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
498 Reviews
5 out of 5 stars
Showing 5-star reviews / Show all reviews
Sort by: Latest review first / Highest rating first
Faith Wilson 27 May 2019
So great to make a business with the professionals when you need to take care of your car. I needed to buy a good vehicle quickly and my colleague recommended this service. I called and made an appointment. So grateful to all staff, they made a great deal for me and helped to resolve all the paper i...ssues with financing. Excellent experience. Show more
5 rate
Google
Tristan Goodman 23 May 2019
I've recently decided to buy a used car and my friend referred me to Quality Auto Center of Springfield. These guys have a really huge variety of vehicles in stock. It was not easy to make a choice actually. The manager Sam organized a great test drive with 5 vehicles I liked. At least I got an exce...llent luxury Audi A4 Premium Plus for more than a fair price. It was a great deal and Sam also helped me with financing. I can really recommend this service Show more
5 rate
Google
A A 22 May 2019
Awesome dealership! This place has an awesome selection and amazing prices. I bought a car from them 6 months ago and the process was very simple. I left the place with an amazing deal. I dealt with Sam when closing the deal and all the paperwork, and he was great! When it came to getting my plate...s, which was two weeks after the expiration of my temp, I dealt with Maria. She was very helpful throughout the whole process. She told me that the last lien holder didn't release the title to them quickly enough. I didn't believe her at first, but when I called my new lien holder they gave me the same response. From more research I found that when a used car has a previous lien holder, it takes time for them to find and release the title of the vehicle. I recently took my car here for service, as well. The service adviser, Marilyn, was very pleasant and knowledgeable. I even got to meet their shop foreman who is a very professional and a great mechanic. Would I buy another car from them? Yes! Will I still bring my car to them for service? Yes! I highly recommend this dealership. Show more
5 rate
Google
Alexandra Atkins 22 May 2019
Outstanding service to get a used car for a fair price. I worked with the salesperson Danny and he did a great job finding out all the details that were important for me and helped me with financing so I applied for great credit conditions. Very professional!
5 rate
Google
Justin Nemeth 20 May 2019
For me this service turned out to be the best, I had problems with the electronics in the car and I wanted to replace all the working fluids, so the masters did their job very quickly and efficiently, for a very nice price. I recommended this service for the car to my friends, after the maintenance ...they were also satisfied. Thank you very much now we are your customers. Special thanks to the manager Marilyn for the pleasant communication and clarification of all the nuances. Show more
5 rate
Google
Shawnee 20 May 2019
Andy was delightful during my visit to Quality Auto to purchase a used car. The financing, test driving, and deal took less than forty minutes and went without any hassles. I was able to test drive the vehicle, and am totally pleased with their quality service, thanks, guys
5 rate
Cars.com
Esdee Stokes 17 May 2019
I am so much in love with my car and so much proud of Quality Auto Center of Springfield. These guys are perfect, their cars are as perfect as people who work there. Thanks to Jimmy for my car, runs faster than the Jaguar. Perfect!
5 rate
Google
Dorsey Kelley 15 May 2019
Dang Danny! You’re just perfect. Thank you very much to all of you guys, I am so much happy with my new vehicle. Especially a huuuge thank you to Danny, he has found me the best deal, best price - best quality. Great company. Totally recommend Quality Auto Center of Springfield.
5 rate
Google
Marlene Price 14 May 2019
Quality Auto it's a great service for car and best problem-solving. All as Marilyn told me, they returned my car to perfect condition in time. I have a Ford Focus, they replaced the pads and fixed oil leaks. Keep it up!
5 rate
Google
Samuel 10 May 2019
I give Jimmy and Quality Auto a five-star rating. I purchased a used car from them after test driving it and having a car service done on the vehicle; they did everything to satisfy me here, and I was glad I purchased from them.
5 rate
Cars.com
Questions?
Please speak with our trade advisor for more information.
Adjust Payment Terms ×

We want to help you find the perfect car that fits your budget. Please adjust the options below so we can estimate the most accurate monthly payments.

Estimated Credit Score or Interest Rate

Desired Loan Term (months)

How much will you put down?

This calculator is intended solely for general informational purposes and is provided as a rough estimate based on the information provided above by the user. You should not take action based on the information provided through this interest calculator alone. Please note that title, registration, and other fees were not considered in the calculations and when available, we recommend using interest rate information provided to you by your dealer or lender.