Certified Pre-Owned

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How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
511 Reviews
5 out of 5 stars
5 star
498
4 star
13
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Oliver 04 Jul 2019
I saw a Mercedes-Benz M-Class online and came to see it with my wife. The dealership had a beautiful showroom with a lot of cars. After coming to see the car, getting help from Danny and Juan, I had a test drive and in 1 hour I drove away with exactly what I wanted.
5 rate
Cars.com
Dina 01 Jul 2019
The process was very straightforward - the salesman (Omar) was helpful and transparent. I purchased a Honda Accord and it was clean and drove beautifully. I'm really happy with my experience at Quality Auto :) 10/10 would recommend
5 rate
Google
Charlotte 01 Jul 2019
I got a far better estimated quote from Quality Auto Center of Springfield after submitting the Appraisal Form online, which, by the way, is a very effective tool. From there, I got connected to Jimmy who swiftly handled the trading in of the car. We also had a very good time talking about buying on...e or two vehicles from the impressive lineup of used cars that they had when I was there. Overall, the test drive was enjoyable, and the paperwork didn’t put a “strain on my back”, not even a little Show more
5 rate
Cars.com
Marco Antonio Boaventura 28 Jun 2019
From the moment I walked into QAC’s lot I was immediately greeted warmly by a sales rep. I felt like family right away! They worked without hesitation on my financing. I found the car I wanted, which was tough because they have such an awesome selection, a beautiful 2012 Mercedes-Benz, and they qu...ickly worked to get me on a test drive. From there on it was finalizing paperwork and I was on my way! The whole team was very attentive the whole time I was at the dealership. I'd tell all my friends to buy a car from here! Show more
5 rate
Google
Russel Cummings 28 Jun 2019
I was monitoring the inventory and it is always changing, so I could find the best variant for me. All the used cars are in perfect condition and do not require any maintenance. The team is absolutely professional and know how to find the best deal for you. I am extremely grateful to the manager Sam... I worked with Show more
5 rate
Google
Roberto Mckinney 27 Jun 2019
Fabulous service! It was such a relief to understand that these people can find the car in perfect condition for a reasonable price for me. I got Ford Escape Titanium and the price was really sweet. I was impressed to see that the car looks like brand new and no service is needed. The salesperson Ji...mmy was just a master replying to all my questions and helping with the choice. Above and beyond experience. Show more
5 rate
Google
Lavern 26 Jun 2019
If you like fast cars, you will like the Dodge Challenger SXT. When I saw the 2017 model in Quality Auto Center of Springfield’s inventory, online, I knew I had to do something about it. Scheduling an appointment was super easy and Danny was very helpful in getting me the financing I needed to get... this baby of mine. Quality Auto Center of Springfield is a trusted dealership, and I’ll recommend this company Show more
5 rate
Cars.com
Mary Cook 25 Jun 2019
It was a pleasure to have a deal with the salesperson Andy from Quality Auto Center. He was very courteous and knowledgeable to help me with the choice of the vehicle. All the details with the financing were sorted out so quickly. The deal was quite transparent and easy. I can recommend this service...! Show more
5 rate
Google
Samantha 24 Jun 2019
As a single lady who knows little about automobiles, Danny, the salesman at Quality Auto Center of Springfield did everything to satisfy and make sure I was comfortable when I visited to buy a used car from him. I purchased a 2017 Toyota, and I love it
5 rate
Cars.com
Thomas Blair 21 Jun 2019
Extremely happy customer! Bought a Ford Fiesta ST and love it a lot. Their sales department are awesome and do their best to find the car that won’t hit the pocket. Andy was my salesperson, and he's so nice and super helpful. Ask for him! Financing was a breeze and I was in and out with a new car ...in a super short time. Top notch service! Recommend! Show more
5 rate
Google
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(888) 298-9022
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Service
(973) 564-0112
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