Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
498 Reviews
5 out of 5 stars
Showing 5-star reviews / Show all reviews
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Jaxon 19 Jul 2019
I got a 2016 BMW for my wife from this dealership at an affordable price. The Salesman, Jimmy, made trading the vehicle so effortless and pleasant, I recommend him. Thanks for the quality service
5 rate
Cars.com
Lenard Morton 16 Jul 2019
It was an outstanding experience to have a deal with Quality Auto Center, this is how you feel when you work with the professionals. I was looking for a used car and was accidentally referred to their website. After browsing through the inventory with the cars I had in mind some desired variants, Hy...undai Tucson was my favorite. So I called and made an appointment. I talked to Danny and he provided me with all the information I would like to receive about that car. Everything was great so it was easy to make the deal. I am happy with what I got for the price I paid. Show more
5 rate
Google
Abigail 15 Jul 2019
Best experience ever The car runs great and we are very happy with our choice. I recommend Quality Auto Center of Springfield as my number one dealership
5 rate
Cars.com
Melody 13 Jul 2019
Overall really really great experience. When I called I spoke to Stefany and she was so nice and knowledgeable. Sam took his time, explained and answered every question I asked when I signed my paperwork. My salesman Carlos was awesome. I told him exactly what I wanted and he did not try to push me ...into something else. Plus I really just love my car!!! I've heard nightmares about buying cars but not here. I promise they are all honest people here. Thank you for being awesome. Show more
5 rate
Cars.com
Lucinda Heath 11 Jul 2019
Actually, I was nervous because it was my first time buying a car. The people at Quality Auto Center, especially Danny were really helpful and made me feel valuable and respected my time. The inventory was incredible and I got the best deal in less than 2 hours.
5 rate
Google
Theodore Preston 09 Jul 2019
Excellent and professional Team with an outstanding attitude. I traded in my car and found a successful deal on a used car. Financing a used car is very easy here unlike other dealerships I have visited. Keep up the quality service guys; I recommend them to family and friends.
5 rate
Google
Aliyah 09 Jul 2019
My car buying experience was great. No pressure, very helpful, and a good quality used vehicle at a great price. I wish I had found this place long before now and I know I would definitely return to consider future vehicle purchases
5 rate
Cars.com
Oliver McDowell 04 Jul 2019
I was shopping online for a Mercedes-Benz M-Class. Quality Auto Center of Springfield had the vehicle I was interested in. The car was in excellent condition! I had a test drive right away. The price was as advertised and fit my budget. Danny and Juan were very helpful and they helped me to get affo...rdable payment. They have a very nice showroom. I’m very happy with my purchase. Show more
5 rate
Google
Oliver 04 Jul 2019
I saw a Mercedes-Benz M-Class online and came to see it with my wife. The dealership had a beautiful showroom with a lot of cars. After coming to see the car, getting help from Danny and Juan, I had a test drive and in 1 hour I drove away with exactly what I wanted.
5 rate
Cars.com
Dina 01 Jul 2019
The process was very straightforward - the salesman (Omar) was helpful and transparent. I purchased a Honda Accord and it was clean and drove beautifully. I'm really happy with my experience at Quality Auto :) 10/10 would recommend
5 rate
Google
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