Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
498 Reviews
5 out of 5 stars
Showing 5-star reviews / Show all reviews
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Danial Ruiz 16 Mar 2020
The best place to shop for cars. I don't think there could be anything better in the area. Great price and very friendly employees. Peter was a great help to me and he was very knowledgeable and he got straight to the point. Overall Great Experience!
5 rate
Google
Wesley Briggs 07 Mar 2020
Very good service. I traded my car and they got me a very good deal on my new car. No crazy fees either. Big thanks to Dan and Taji
5 rate
Cars.com
Viktoriya Grishina 05 Mar 2020
Great sales person, Eric he was really helpful and honestly the best prices. The car was as described on their site. Easy and transparent process!
5 rate
Cars.com
Derek Welch 21 Feb 2020
I got my used car from Eric and I love it. The guys are really nice and answer all your questions. If you're looking for a new used car with great financing, I recommend you check them out before you decide to buy from somewhere else
5 rate
Cars.com
Judith Green 19 Feb 2020
We have been buying cars from and receiving service on these cars from this establishment for many years. I have always found everyone here to be honest, straight forward ,and always willing to help. Thank you Sam!
5 rate
Cars.com
Lila Black 17 Feb 2020
I worked with Dan and Andy, both of them were so patient with me and comprised/negotiated with me so well. The customer service was beyond expectations! Everyone was so polite. Also the waiting area made the experience so much better.
5 rate
Cars.com
Tomas Morgan 13 Feb 2020
We were very pleased with our experience at Quality Auto. Eric, was great, knowledgeable and helpful. And the manager Sam made sure that everything moved along very smoothly and quickly. We are very happy with the car and would recommend them to our friends. Thank you for this great experience.
5 rate
Cars.com
Tate Garnier 10 Feb 2020
Peter was super helpful and the purchasing process was quick and easy. Andy in Finance was also a pleasure to work with. I bought my first car at Quality Auto 2 years ago, and this visit brought great memories. Excellent service all around!
5 rate
Cars.com
Bella Forest 08 Feb 2020
Every time I come to Quality Auto to have my car maintained my experience begins with a warm and friendly greeting by polite service people. They show an obvious desire to be helpful and accommodating in any way, while delivering a level of competence and professionalism that exceeds all expectation...s. They always complete the job in less time than expected, and they never leave me anything less than extremely satisfied. I have known nothing less than a pleasant and comfortable experience during each of my visits to Quality Auto Center of Springfield. From car buying to maintenance and serve I would recommend them over and over Show more
5 rate
Cars.com
Kiera Gordon 06 Feb 2020
A Very fast, professional and friendly sale! I worked with Danny, he was very nice and professional. I love my new Maserati! Thanks Quality Auto Center, I will never go anywhere else to buy a car
5 rate
Cars.com
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